Frequently Asked Questions
Where are you located?
8318 Parker Rd, Wylie, TX 750986200 W I20 Aledo, TX 76008
When is your office open?
Our Wylie office is open from 8:30-5:30 pm Monday through Friday, Saturday 8:00 am-1:00 pm. Sundays our office is closed.
Our facility in Aledo is open from 9:00-5:00 pm Monday-Friday, 9:00-1:00 pm Saturday. Sundays our office is closed.
When can I access my unit?
The Wylie location offers access 7 days a week 6:00 am - 10:00 pm, however, we allow 24-hour access for our parking tenants only. All tenants storing in Aledo have access 6:00-12:00 am, 7 days a week.
What is drive-up access?
Drive-up access allows you to pull your vehicle up to the door of your storage unit. It makes moving items in and out of your unit much easier on you.
Tell me about your RV parking options.
We have a variety of parking spaces that are perfectly sized for your RV, boat, or other vehicle. We offer covered parking to help protect your vehicle from unstable weather conditions.
What are the benefits of temperature control?
Temperature control helps you keep your belongings in a stable environment. This helps you avoid heat and weather related damages like rust, warp, melting, and fading.
What security features do you have in place at your facilities?
Our facility is fenced and accessible only to our renters through computerized gate access. Additionally, we use cameras to keep track of activity on our property.
How can I decide what size unit I need?
Our self storage calculator is a quick and easy way to choose the perfect unit for you!
How can I reserve my unit?
To reserve your unit, just contact us! You can call us or contact us through our website, or even stop by our facility during office hours. We’re eager to help you solve your storage problems!